Shared WhatsApp inbox
Assign conversations to agents, keep history in one place, and reply with templates, media and notes.
Preparing your workspace
Preparing your workspace
Services
Inbox, campaigns, bots and billing in one multi-tenant SaaS.
Platform
Wappnex is a full operating layer on WhatsApp Business Cloud — inbox, outbound, automation and commercial control — not a single-purpose widget.
Assign conversations to agents, keep history in one place, and reply with templates, media and notes.
Send approved WhatsApp template campaigns to opted-in contacts, with limits controlled by your plan.
Greet new chats, route common questions, and hand off to a human when the conversation needs a person.
Store customer profiles from WhatsApp, keep them organized, and use them for follow-up campaigns.
Owners invite staff, assign chats, and keep customer conversations inside the company workspace.
Package the product as SaaS: free and paid plans, usage limits, and subscription billing for each company.
Engagement
Bring up WhatsApp Business Cloud, verify the webhook, and sync templates. The channel is live as a product, not a personal phone.
Agents see the queue, owners see the workspace, and no conversation depends on whoever happened to have the SIM that day.
Bots take greetings, FAQs and data capture. The moment a customer needs a person, the thread is assigned with context attached.
Run template campaigns, watch delivery, and keep company plans and usage in the same system that holds the conversations.
Tell us how many numbers, agents and companies you run. We will map inbox, bots and billing to the way you already work.
Product answers, inquiries and support tickets
Add this workspace to your home screen for a faster, app-like experience.
On iPhone or iPad, tap Share, then Add to Home Screen.